Last Updated: June 4, 2026
Privacy Policy
Soumaré Hair operates this store and website, including all related information, content, features, tools, products, and services to provide you, as a customer, with a personalized shopping experience (the “Services”). Soumaré Hair is powered by Shopify, which enables us to provide these Services.
This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our Services, make a purchase, complete another transaction, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include information that has been anonymized or de-identified.
Depending on your interaction with our Services and applicable laws, we may collect the following categories of personal information:
Contact Information
- Full name
- Billing address
- Shipping address
- Phone number
- Email address
Financial Information
- Payment card information
- Transaction details
- Payment confirmations
- Billing information
Account Information
- Username
- Password
- Security questions
- Account preferences and settings
Transaction Information
- Products viewed
- Products added to cart or wishlist
- Purchase history
- Returns, exchanges, and cancellations
Communications
- Information provided when contacting customer support
- Customer inquiries and feedback
Device Information
- IP address
- Browser type
- Device information
- Network connection information
- Unique identifiers
Usage Information
- Information about how you interact with our website and Services
- Browsing activity and preferences
Sources of Personal Information
We may collect personal information from:
Directly From You
When you create an account, place an order, subscribe to communications, contact us, or otherwise provide information directly.
Automatically
Through cookies, tracking technologies, and your interactions with our website and Services.
Service Providers
Third-party providers who assist with payment processing, shipping, analytics, customer support, and website functionality.
Business Partners and Third Parties
Authorized partners and other third parties who support our business operations.
How We Use Your Personal Information
To Provide and Improve Our Services
We use personal information to:
- Process and fulfill orders
- Process payments
- Manage accounts
- Arrange shipping and delivery
- Facilitate returns and exchanges
- Provide customer support
- Personalize your shopping experience
- Improve our products and services
Marketing and Advertising
We may use personal information to:
- Send promotional emails and marketing communications
- Provide personalized advertisements
- Inform customers about products, offers, and updates
You may opt out of marketing communications at any time.
Security and Fraud Prevention
We use personal information to:
- Verify customer identities
- Protect accounts and transactions
- Detect and prevent fraud
- Maintain the security of our Services
Communication
We may use your information to:
- Respond to inquiries
- Provide customer service
- Send account and order notifications
Legal Compliance
We may process personal information when required to:
- Comply with applicable laws
- Respond to legal requests
- Enforce our policies and agreements
- Protect our rights and those of our customers
Sharing Personal Information
We may share personal information in the following situations:
With Shopify and Service Providers
We share information with Shopify and trusted service providers who help us operate our business, including payment processors, shipping providers, analytics providers, cloud storage providers, and customer support services.
With Marketing Partners
We may share information with advertising and marketing partners to deliver personalized advertising and promotional content.
At Your Direction
We may share information when you request us to do so or consent to a specific disclosure.
Business Transfers
Information may be transferred in connection with a merger, acquisition, sale of assets, restructuring, or similar business transaction.
Legal Requirements
We may disclose information when required by law or to protect our rights, customers, or business.
Shopify Relationship
Our store is hosted by Shopify. Shopify collects and processes certain personal information necessary to provide and improve its services.
Information submitted through our store may be transferred to Shopify and its service providers, including providers located outside your country of residence.
To learn more about Shopify’s privacy practices, please visit Shopify’s Privacy Policy.
Third-Party Websites
Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our Services are not intended for children.
We do not knowingly collect personal information from individuals who have not reached the age of majority in their jurisdiction. If you believe a child has provided personal information to us, please contact us so we can remove it.
Data Security and Retention
We implement reasonable security measures designed to protect your personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to:
- Provide Services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements and policies
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Right to access your information
- Right to request deletion
- Right to correct inaccurate information
- Right to data portability
- Right to opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
Complaints
If you have concerns regarding our handling of your personal information, please contact us.
You may also have the right to file a complaint with the applicable data protection authority in your jurisdiction.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence.
Where required by law, we use appropriate safeguards to protect international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Any updates will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
📧 Email: Macolesou@gmail.com
